Speaking
Delivering the morning keynote, Tech Ethics for the Rest of Us, at Cleveland World Usability Day 2018.
Webinar
Mapping the Journey of an NFL Player
As part of our effort to redesign nflpa.com, we conducted user research with players and delivered our insights as a rich, non-linear, and really big (8 feet long) NFL Player Career Journey Map.
Information Architecture Conference
User Memory Design
Experience is ephemeral, vanishing as quickly as it begins. It’s memory, not experience, that writes the stories we tell ourselves and forms the basis of our choices. So what does that mean for experience designers?
This talk draws on classic psychology studies and theory to highlight the important distinction between experience and the memories that experience leaves behind. Humans convert experience to memory in predictable, if irrational ways. We can use that understanding to design for better outcomes.
Internal Talk
Categories
I presented this short talk internally at Viget as part of the weekly LabShare series in which employees speak on a topic of their choice for 15 minutes.